FAQ

TICKETS

Ticket categories

Currently the Basic, VIP, Comfort, VIP Premium tickets are available. All tickets are valid for all festival days. Buyers of VIP tickets will receive additional benefits (separate entrance, VIP area at every stage, dinner, soft drinks and beer from 3 pm).

Day tickets are also available.

How do I get my ticket?

The tickets are online tickets. After the purchase, the ticket will be sent by e-mail (should no ticket be delivered, please check the spam folder). If nothing delivered after a few minutes, please contact support. Support: info@boutblank.de

No QR code? It is important that the QR code is visible. Some e-mail providers block images, such as Web.de. This can be deactivated. If the code is still not visible, please contact the support.

Can I buy tickets from other ticket sellers?

Our exclusive ticket partner is boutblank.com, so we strictly advise to not buy tickets from any other provider as it’s most likely a scam. If you buy those tickets it’s at your own risk.

Is my ticket personalized?

Yes, your name is on your ticket and personalized to you. If you want to give your ticket to a friend because you can not come, please give him a copy of your ID. We need to make sure that the ticket has been legally purchased.

Are day tickets available?

Yes, you can get day tickets here.

Are tickets available for groups?

Yes. Our crew tickets are specially for groups. These are valid for 4 persons and give access to all festival days.

TIMES

How long does the event go?

The HYPE Festival will take place from August 22nd to 24th. The times are:

  • Thursday, from 4 pm
  • Friday and Saturday from 2 pm
  • The festival is open until 12:30 am.

FESTIVAL SITE

Where are the stages?

The 2019 Festival map is following soon.

Can I lock my things in a locker at the festival?

Yes, there are lockers but limited in size.

What items are forbidden on the the festival site?

For safety reasons the following items are forbidden:

  • illegal or illicit substances, drugs, or drug paraphernalia
  • weapons of any kind
  • flammable items or liquids including aerosols and fireworks
  • facial masks
  • bottles, cans, glass bottles
  • professional cameras, flash cameras or video and audio recording equipment, or camera poles

Can you bring drinks to the festival?

It’s not allowed to bring your own drinks to the festival site.

How can I pay at the festival?

A cashless payment system will be used on the festival.

EC-/ credit cards

Mobil ATM machines are provided on the festival site.

OVERNIGHT STAY

Is camping possible?

There is no camoping area we advise to look for airbnb or hotels in the area.

Hotels near the festival

You are still looking for a place to stay? Check out airbnb.com for accommodations or check out the following hotels:

  • Hotel NH Oberhausen (6 min Auto)
  • Hotel zum Rathaus (6min Auto)
  • Mercure Hotel am Centro Oberhausen (5 min Auto)
  • Tryp Centro Oberhausen (5 min Auto)
  • Haus Union (5min Auto)
  • Akzent Hotel Oberhausen (7 min Auto)
  • Hotel zum Eisenhammer (8min Auto)
  • Hotel Yan’s (9 min Auto)
  • Hamburger Hof Hotel (8min Auto)

FOR MINORS

Minors at the HYPE Festival

  • Participation permit for persons over 14 years: Download PDF
  • Participation permit for persons under 14: Download PDF

PEOPLE WITH HANDICAP

Handicapped persons and their companion

Handicapped people can take an accompanying person to the festival grounds at no extra cost.

Barrier-free access

The HYPE Festival has barrier-free access and accessible toilets.

ADDITIONAL INFORMATION

Alcoholic drinks

Alcohol consumption is strictly prohibited for children and adolescents under the age of 16.

First aid

Paramedics will be available on the festival.

Taking pictures / sound and video recordings

Photographing with mobile phones on the premises for your own private use is permitted. It is not allowed to take SLR cameras, cameras with zoom objects or video functions of any kind.

Question still not answered?

Write to us for further questions via WhatsApp: +49 (0) 163 864 8248

Änderungen vorbehalten.

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Check unser FAQ oder kontaktiere uns per WhatsApp, Facebook Messenger o. Telefon. Wir beantworten Deine Fragen von 10 bis 18 Uhr.