FAQ

Where can I buy tickets?

You can buy tickets for the festival here.

Ticket categories

Currently the Basic, VIP, Comfort and VIP Premium tickets are available. All tickets are valid for all festival days. Buyers of VIP tickets will receive additional benefits (separate entrance, VIP area at every stage, dinner, soft drinks and beer from 3 pm).

How do I get my ticket?

The tickets are online tickets. After the purchase, the ticket will be sent by e-mail (should no ticket be delivered, please check the spam folder). If nothing delivered after a few minutes, please contact support. Support: info@boutblank.de

No QR code? It is important that the QR code is visible. Some e-mail providers block images, such as Web.de. This can be deactivated. If the code is still not visible, please contact the support.

How long does the event go?

The HYPE Festival will take place from August 22nd to 24th. The times are:

  • Thursday, from 4 pm
  • Friday and Saturday from 12 pm
  • The festival is open until 12:30 am.

Can I buy tickets from other ticket sellers?

Our exclusive ticket partner is boutblank.com, so we strictly advise to not buy tickets from any other provider as it’s most likely a scam. If you buy those tickets it’s at your own risk.

Is my ticket personalized?

Yes, your name is on your ticket and personalized to you. If you want to give your ticket to a friend because you can not come, please give him a copy of your ID. We need to make sure that the ticket has been legally purchased.

Where are the stages?

The 2019 Festival map is following soon.

Can I lock my things in a locker at the festival?

Yes, there are lockers but limited in size.

Can you bring drinks to the festival?

It’s not allowed to bring your own drinks to the festival site.

Is camping possible?

There is no camoping area we advise to look for airbnb or hotels in the area.

Minors at the HYPE Festival

Handicapped persons and their companion

Handicapped people can take an accompanying person to the festival grounds at no extra cost.

Where can I find the timetable?

The Timetable will be released soon through the website or the festival app.

What items are forbidden on the the festival site?

For safety reasons the following items are forbidden:

  • illegal or illicit substances, drugs, or drug paraphernalia
  • weapons of any kind
  • flammable items or liquids including aerosols and fireworks
  • facial masks
  • bottles, cans, glass bottles
  • professional cameras, flash cameras or video and audio recording equipment, or camera poles

How can I pay at the festival?

A cashless payment system will be used on the festival.

Alcoholic drinks

Alcohol consumption is strictly prohibited for children and adolescents under the age of 16.

EC-/ credit cards

Mobil ATM machines are provided on the festival site.

Barrier-free access

The HYPE Festival has barrier-free access and accessible toilets.

First aid

Paramedics will be available on the festival.

Taking pictures / sound and video recordings

Photographing with mobile phones on the premises for your own private use is permitted. It is not allowed to take SLR cameras, cameras with zoom objects or video functions of any kind.

Camping

Camping at the festival is not possible due to the local conditions.

Hotels near the festival

You are still looking for a place to stay? Check out airbnb.com for accommodations or check out the following hotels:

  • Hotel NH Oberhausen (6 min Auto)
  • Hotel zum Rathaus (6min Auto)
  • Mercure Hotel am Centro Oberhausen (5 min Auto)
  • Tryp Centro Oberhausen (5 min Auto)
  • Haus Union (5min Auto)
  • Akzent Hotel Oberhausen (7 min Auto)
  • Hotel zum Eisenhammer (8min Auto)
  • Hotel Yan’s (9 min Auto)
  • Hamburger Hof Hotel (8min Auto)

Question still not answered?

Write to us for further questions via WhatsApp: +49 (0) 163 864 8248

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